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EduClasses would like to wish you a safe and happy Easter! Our offices will be closed on Friday March 29th in observance of Good Friday and will return to the office on Monday April 1st. Our online courses will still be available during this period.
The purpose of this policy document is to ensure all student/clients have ready access to fair and inexpensive complaints and appeals process.
The complaint and appeals policy applies to all cases of complaints or appeals, as defined, and is available to all student/clients utilizing services under DSBWorldWide, Inc. dba FoodHandlerClasses.com (FHC).
The complaints and appeals process follows three steps, depending on the nature of the complaint or appeal. The steps are listed below:
For the purposes of this policy, the following definitions have been provided:
Last updated: 6/29/2017